Privacy Policy

1. Acknowledgment and Acceptance of Terms

MyHome Remakers Sdn. Bhd. (“MHR”) is committed to protecting your privacy. This Privacy Statement sets forth our current privacy practices with regard to the information we collect when you or your computer interact with https://myhomeremakers.my. By accessing https://myhomeremakers.my, you acknowledge and fully understand our Privacy Statement and freely consent to the information collection and use practices described in this Website Privacy Statement.

By continuing to communicate, interact or deal with MHR or by using our online platforms or websites, or using our products and services, you signify your acceptance to the collection and processing of your personal data and are fully aware of the choices available to you to decline access or limit our access to your personal data. Should you limit access or decline to provide your personal data, we will not be able to provide you with our products and services.

2. Participating Clients, Merchant Policies, and Third Party Websites

Related services and offerings with links from this website, including all other websites, have their own privacy statements that can be viewed by clicking on the corresponding links within each respective website. MHR is not responsible for the privacy practices or contents of third-party or client websites. We recommend and encourage that you always review the privacy policies of merchants and other third parties before you provide any personal information or complete any transaction with such parties.

3. Information We Collect and How We Use It

MHR collects certain information from and about its users three ways: directly from our Web Server logs, the user, and with Cookies. 

We may collect the following personal data to process your requests, inquiries, registrations, references, applications and/or other situations in which you have chosen to provide your personal data to us:-

  • Name;
  • Address;
  • Contact numbers;
  • Company Registration Number or NRIC Number or Passport Number;
  • Email address;
  • Credit card or bank account information;
  • and any other personal information (“Personal Data”) required by us which may identify you or your family members and has been or may be collected, stored, used and processed by MHR from time to time.

MHR may provide access or disclose your Personal Data to third parties such as those listed below (not exhaustive):

  • Our third party contractors, licensees, suppliers, service providers or vendors who work with us to provide you with our products and services;
  • Any affiliates, business partners, service providers, or such other party whether in or outside Malaysia;
  • Any person to whom we are under an obligation to make disclosure including regulatory; statutory, governmental body or other recognized body;
  • Auditors, lawyers, consultants and/or other advisors;
  • Such other parties as may be permitted by law.

We shall not be liable for any voluntary disclosure of your Personal Data by you to others nor any disclosure by any such third parties, which includes but not limited to our third-party contractors, licensees, suppliers, services providers, vendors, affiliates, business partners, service providers or other related parties.

When you visit our Website, we may track information to administer the site and analyze its usage for the purpose of serving our visitors and customers better.

3a. Tracking Pixels

This website uses Google Ads’ free conversion tracking features on certain pages. If you contact us online, the destination page will have code on it that will help us understand the path you took to arrive on that page.

DoubleClick: We use Google Ads remarketing codes to log when users view specific pages or take specific actions on a website. This allows us to provide targeted advertising in the future. If you do not wish to receive this type of advertising from us in the future you can opt out using the DoubleClick opt-out page or the Network Advertising Initiative opt-out page.

3b. Remarketing

We use Google Analytics’ 3rd-party audience data such as age, gender, and interests to better understand the behavior of our customers and work with companies that collect information about your online activities to provide advertising targeted to suit your interests and preferences and for use with retargeting campaigns. For example, you may see certain ads on Google.com or other websites we contract with Google and other similar companies to target our ads based on information we or they have collected, including information that was collected through automated means (such as cookies and web beacons). These companies also use automated technologies to collect information when you click on our ads, which helps track and manage the effectiveness of our marketing efforts.

You may edit or opt-out your Google Display Network ads’ preferences here.

Third-party vendors, including Google, show you ads on sites on the internet.

Third-party vendors, including Google, use cookies to serve ads based on your prior visits to the Site.

3c. Other Advertising (Non-Exhaustive)

We use technologies, such as cookies, to customize content and advertising, to provide social media features and to analyze traffic to the site. We also share information about your use of our site with our trusted social media, advertising and analytics partners, which are used for Facebook advertising purposes.

You can also visit Facebook’s advertising opt-out page here.

4. Use of Personal Data

MHR may use and process your Personal Data for purposes relating to the products and services you requested or for administrative, business, marketing and/or promotional activities of MHR which shall include, without limitation:-

  • to assess and respond to queries or requests submitted by you or your business;
  • to provide you or your business with our products and services;
  • to process the orders submitted by you or your business;
  • to administer or otherwise carry out our contractual obligations to you or your business;
  • to assess and conduct research, market surveys and preferences of customers or potential customers;
  • to maintain internal record keeping, human resources management or administrative purposes;
  • to manage and send invites to promotional or marketing events or new launches;
  • investigate and attend to complaints.

The Personal Data collected will be retained by us for the duration permitted by law and may extend to periods after the termination of your contractual relationship with us.

5. Cookie Policy

Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

You may also opt out of the DoubleClick cookie by visiting the Google advertising opt-out page.

Or you may opt out of Google Analytics by visiting the Google Analytics Opt-out page.

6. Security

We maintain the security of Personal Data by limiting access to your Personal Data on a need-to-know basis and providing security control systems with a combination of physical and electronic access controls, secure servers, firewall technology and other security measures to safeguard the confidentiality and security of your Personal Data.

7. Changes to This Statement

MHR has the discretion to occasionally update this privacy statement. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect.

8. Contacting Us

If you have questions regarding our Privacy Statement, its implementation, failure to adhere to this Privacy Statement and/or our general practices, please contact us.

9. Google Disclosures

Read Google’s advertiser guide to working with third parties here.

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